Frequently Asked Questions
Everything you need to know about the revolutionary hybrid cookware.
What makes HexClad cookware 'hybrid'?
HexClad features a patented laser-etched hexagon design that combines the durability of stainless steel with the easy-release convenience of a non-stick surface, allowing you to use metal utensils without scratching.
Is HexClad cookware induction compatible?
Yes, all HexClad pans are designed with a magnetic stainless steel base, making them compatible with all cooktops, including induction, gas, electric, and ceramic.
How should I clean and maintain my pans?
While HexClad is dishwasher safe, we recommend hand washing with warm soapy water and a sponge to maintain the longevity of the surface. You can even use steel wool for stubborn burnt-on food.
What is your shipping policy for the UK?
We offer free standard shipping on all UK orders over ÂŁ100. Orders are typically processed within 1-2 business days and delivered via our trusted courier partners.
Do you offer a lifetime warranty?
Yes, HexClad products are backed by a lifetime warranty against manufacturer defects. We are committed to providing high-quality tools that last a lifetime in your kitchen.
Can I use HexClad pans in the oven?
Absolutely. HexClad cookware is oven-safe up to 260°C (500°F), allowing you to transition seamlessly from the stovetop to the oven for professional results.